NHS Digital Weight Management Programme with Liva: Real Support from Real Experts

Get truly personalised one-to-one care from qualified dietitians and nutritionists. No chatbots, no group sessions (unless you want them), no diets or gimmicks: just specialist support tailored to you.
Check Your EligibilityHow It Works
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12-week programme,
completely free

Why Choose Liva?

Your Own Qualified Expert

Work one-to-one with a registered dietitian, nutritionist, or healthcare professional, not a chatbot, not a generic facilitator. Our specialists have advanced qualifications and years of clinical experience supporting people just like you.

Support on Your Schedule

Asynchronous support means structured check-ins without the hassle of appointments. Your coach reviews your progress, goals, and questions in the app, then sends you a personalised video message tailored specifically to you and your data. Watch and rewatch it whenever suits you. All the benefits of regular check-ins, none of the inconvenience.

Truly Personalised Approach

No calorie counting. No points systems. No one-size-fits-all plans. We start where you are - whether you've tried every diet going or this is your first step. It's your journey, shaped around your life, your preferences, and your goals.

Personalised Video Check-ins:
The Liva Way

The Problem with Other Programmes

● Traditional appointments: Scheduling hassles, rushed consultations, forgetting what was discussed
● Generic apps: Chatbots that don't really know you, or endless text messages that feel overwhelming
● Group programmes: One-size-fits-all advice that doesn't address your specific situation

The Liva Solution

Every week, your qualified coach reviews the data you've logged - your goals, progress, setbacks, and questions. Then they record a personalised video message just for you, addressing your specific circumstances with professional, evidence-based guidance. Watch it whenever suits you. Rewatch it when you need reminding. It's structured support that fits your schedule.

Key Benefits

⏰ No appointments to attend or reschedule
🎯 Tailored to your data and progress
🔄 Watch multiple times at your pace
💬 Plus: send your questions/feedback/updates
via messages, and your coach will review them
👥 From a real, qualified professional (not a chatbot)
🌍 Available in over 22 languages

Am I Eligible for the Free NHS Programme?

You may be eligible if you:
  • Are 18 years or older
  • Have a BMI of 30+ (or 27.5+ if you're from a Black, Asian, or minority ethnic background)
  • Have been diagnosed with diabetes, high blood pressure, or both
  • Have access to a smartphone or tablet
Speak to your GP or local pharmacist to get a referral. They can confirm your eligibility and refer you to the NHS Digital Weight Management Programme directly.
Download Referral Information Sheet

Your 12-Week Journey with Liva

Step 1: Get Started (Week 1)

Download the Liva app and complete a personalisation quiz that helps us understand you, your health, your goals, and what you've tried before. Then, choose a time that suits you for an optional welcome session with your dedicated coach: a qualified dietitian or nutritionist. They'll review your assessment, get to know you better, and create your personalised action plan together.
We support you in over 22 languages. The app automatically adapts to your phone's language, and we'll match you with a coach who speaks your preferred language. Just let us know, and we'll connect you with the perfect coach for you.

Step 2: Build Your Foundation (Weeks 2-6)

Weekly check-ins via the Liva app, but not like other programmes. Your coach reviews the data you've logged (your progress, goals, metrics, and any questions), then records a personalised video message specifically for you. It's like having a regular appointment, but you can watch it whenever suits you: commuting, lunchtime, bedtime. Watch it multiple times if you need to. No appointment booking, no being tied to a specific time, no overwhelming back-and-forth messaging trying to explain everything in text.

Your coach helps you identify small, strategic habits to build, one at a time. Not a massive overhaul, but tiny shifts that compound. Maybe it's drinking water before your morning coffee, or taking a 10-minute walk after lunch. These become automatic over time, so you're not constantly battling yourself."
Why This Works Better: Unlike traditional appointments (where you need to be available at set times) or generic chatbot responses (that aren't tailored to you), Liva gives you the structure and personalisation of regular check-ins with total flexibility. Your coach sees your whole picture and responds with thoughtful, data-based guidance you can absorb at your own pace.

Plus: Message your coach anytime with questions via secure text chat. They'll respond during the next video message.

Step 3: Maintain & Thrive (Weeks 7-12)

Weekly check-ins via the Liva app, but not like other programmes. Your coach reviews the data you've logged (your progress, goals, metrics, and any questions), then records a personalised video message specifically for you. It's like having a regular appointment, but you can watch it whenever suits you: commuting, lunchtime, bedtime. Watch it multiple times if you need to. No appointment booking, no being tied to a specific time, no overwhelming back-and-forth messaging trying to explain everything in text.

Your coach helps you identify small, strategic habits to build, one at a time. Not a massive overhaul, but tiny shifts that compound. Maybe it's drinking water before your morning coffee, or taking a 10-minute walk after lunch. These become automatic over time, so you're not constantly battling yourself."

Step 4: Beyond the Programme

Keep using the Liva app to track your progress even after the 12 weeks end. The habits you've built and the knowledge you've gained are yours for life.
Want peer support too? You can choose to join a private community group if that appeals to you, but it's entirely optional. Your one-to-one support remains at the heart of your programme.

Why Liva Participants Succeed

The Best of Both Worlds

Traditional appointments mean scheduling hassles and trying to remember everything discussed. Generic apps give you chatbots or endless messaging. Liva gives you structured, personalised video reviews from your dedicated coach, based on YOUR data, YOUR progress, YOUR questions, that you watch when it suits you. It's the accountability and expertise of regular appointments with the convenience of digital.
  • No appointment booking or rescheduling stress
  • Watch your coach's guidance multiple times
  • Your coach sees your full progress picture before responding
  • Professional, thoughtful advice (not rushed consultations or generic chatbot responses)
  • Not drowning in back-and-forth messages trying to explain yourself

No Diet, No Gimmicks

We're not pushing a specific diet, meal replacements, or restrictive plans. Instead, we help you understand what works for YOUR body and lifestyle. This is about sustainable change, not quick fixes.

Coaches Who Are Highly Qualified

Our 'coaches' aren't just well-being enthusiasts - they're registered dietitians, nutritionists, and healthcare professionals with specialist training in the psychology of habit & behaviours. They understand the science of nutrition, behaviour change, and how to support people with complex health needs.
  • Registered Dietitians (RD)
  • Registered Nutritionists (RNutr)
  • SCOPE-certified specialists in weight management
  • Healthcare professionals specialising in chronic conditions
  • Level 4 Obesity & Weight Management Personal Trainers

Evidence-Based, Not Trendy

Everything we recommend is grounded in the science of lifestyle & behaviour change. We've developed our resources specifically for people who've been on every diet, heard all the advice, and need something more sophisticated than 'eat less, move more.

A Rare Opportunity

This level of personalised support from qualified professionals would typically cost hundreds of pounds. Through the NHS programme, it's completely free. It's a genuine opportunity to access expert care tailored to you - without the price tag.

Included in Your Programme

1
Your Personal Coach (available in over 22 languages):

One-to-one support from a qualified professional

2
Personalised Video Check-ins:

Weekly progress reviews tailored to your data, watch whenever suits you

3
1 x 30-minute Video Consultation:

Choose when it suits you, either at the beginning to meet your coach ‘in real time’ or at a time later in the programme

4
Liva App

Track progress, message your coach, access resources (adapts to your phone's language)

5
Evidence-Based Resources:

Articles, guides, and tools developed for real results

6
Habit-Building Framework:

Small, strategic changes that stick (not overwhelming overhauls)

7
Action Planning:

Personalised goals and strategies that work for YOUR life

8
Flexible Messaging:

Text your coach anytime, get responses within 24 hours

What Liva Participants Say

"I've tried every diet going. What made Liva different was having someone who actually listened to ME and didn't just give me a meal plan. My coach understood my relationship with food and helped me change things sustainably."
(Sarah, Programme Graduate)

"The video check-ins were game-changing. My coach watched my progress in the app, then sent me a personal video every week reviewing everything: what was working, where I was struggling, specific advice just for me. I could watch it on my commute and go back to it when I needed reminding. So much better than trying to fit appointments into my schedule or explain everything over text."
(James, Programme Graduate)

"I was sceptical at first. I thought it would be like other apps with automated responses. But my coach was an actual dietitian who gave me proper, professional advice tailored to my diabetes. Game-changer." (Priya, Programme Graduate)

"What surprised me most was how we didn't try to change everything at once. My coach helped me build one small habit at a time, like drinking water first thing, then later adding a short walk after lunch. Six months later, these things are just what I do. I'm not 'on a diet,' I'm just living differently."
(Michael, Programme Graduate)

NHS Digital Weight Management Programme with Liva
Lose weight in a way that fits real life. This free 12-week programme helps you build small, sustainable habits through short daily lessons, simple check-ins and progress tracking, all in your own time, on your own device.
Check Your Eligibility
How It Works
4.9/5
12-week programme,
completely free

Why Choose Liva?

Small habits that fit your life
Choose a few realistic habits and adjust them each week. There is no rigid diet or one-size-fits-all plan.
Progress beyond the scale
See changes in your habits, activity, sleep and energy as well as your weight, so progress never depends on one number.
Flexible support
‍
Work through the programme at your own pace. Mira guides you to the next step, with human support available when you need help.

The Liva approach
Routines not diets

Why diets are hard to sustain
Diets often rely on short periods of restriction that are difficult to maintain. The problem usually is not a lack of knowledge or willpower, it is finding an approach that still works during a busy or difficult week.
Build routines that last
Liva helps you turn small actions into routines. You decide when they happen, adjust them when life changes and learn how to restart without going back to the beginning.

What happens each week:
• Choose a topic that matters to you
• Complete short daily lessons
• Check in on your habits
• Record a weekly weigh-in
• Review and adjust your habits
• See progress beyond the scale
‍

Key Benefits

Work through the programme in your own time
Choose the topics that matter most to you
Build small habits that fit real life
See progress beyond the scale
Get human support when you need it
Keep using the app for 9 more months

Am I Eligible for the Free NHS Programme?

You may be eligible if you:
Are 18 years or older
Have a BMI of 30+ (or 27.5+ if you're from a Black, Asian, or minority ethnic background)
Have been diagnosed with diabetes, high blood pressure, or both
Has a current diagnosis of either Diabetes and/or hypertension
Have access to a smartphone or tablet
Speak to your GP or local pharmacist to get a referral. They can confirm your eligibility and refer you to the NHS Digital Weight Management Programme directly.

Your 12-Week Journey with Liva

Week 1
Weeks 2-6
Weeks 7-12
Beyond the Programme
1
Get Started
Download the Liva app and follow the simple setup steps. Record your starting point, choose whether to set a personal ambition, and select the first small habits you want to work on. By the end of week 1, your programme will reflect where you are now and what feels realistic.
Mobile app available on:
New to apps? Our support team can help you set up your account by phone. You can also contact us by webchat, phone or email, Monday to Friday from 09:00 to 17:00.
2
Build Your Foundation
Each week, choose the topic that is most useful to you. Work through short daily content on food, movement and practical skills such as setting realistic goals, planning for busy days and building routines that fit real life.

A quick daily check-in helps you record how the day went and track each habit.
Every week: Record a weigh-in, review your habits and view a progress summary that focuses on what you did—not only on what the scale said. Keep a habit, make it easier or harder, or swap it.
3
Make it work in real life
Keep building on what works and adapt your habits when life changes. These weeks focus on making your routines easier to maintain, preparing for setbacks and learning how to restart without feeling that you have failed.
Before you finish, create a Plan A for normal weeks and a Plan B for busy ones. Complete your final weigh-in and build a Maintenance Plan around your strongest habits and the routines that worked for you.
Steps
15,321 steps
Goal: 7,500 steps a day
Exercise
1 hr
Goal: 3 hr per week
4
Keep your progress going
Continue using the Liva app after the 12-week programme. Your weekly habit review carries on, helping you adjust your routines and keep building on the progress you have made.
You’ll have free access for a further nine months to your recipes, activity content and optional peer community. Your Plan A, Plan B and Maintenance Plan are there whenever you need to reset.

How lasting change is built

Practical skills you can use
Learn skills such as reading food labels, planning meals and restarting after a setback without feeling that you have failed.
Healthier choices made easier
Use recipes, useful reminders and short articles to reduce the everyday effort involved in making a healthier choice.
Flexible by design
Make habits easier or harder as your circumstances change. Missing a day does not create a backlog or erase your progress.
Motivation you can see
Follow progress across your habits, activity, sleep, energy and weight, with goals based on your own starting point.
Built around real life
The programme reflects different cultures, food traditions and life circumstances, because an approach only works when it fits the way you live.

What You'll Get

A 12-week programme
Structured weekly modules that you complete in your own time.
Habits you choose
Set realistic habits and adjust them as you learn what works.
Simple check-ins
Record how your day went and check off each habit in a few taps.
Progress tracking
Track weight, habits, activity, sleep and energy in one place.
Food and activity guidance
Access practical articles, recipes and activity content.
Mira your programme guide
Receive a few short messages each week pointing you towards the next useful step.
An optional peer community
Share experiences in moderated groups with other people on the programme.
Human support
Contact the support team by webchat, phone or email, Monday to Friday from 09:00 to 17:00.

Your Questions Answered

1. How do I access the programme?
Speak to your GP surgery or local pharmacist about a referral. After you choose Liva as your provider, we will send step-by-step instructions for downloading the app and creating your account.
2. What device do I need?
You need a reasonably up-to-date smartphone or tablet running Android or iOS, plus Wi-Fi or mobile data. The Liva app is free to download.
3. What will I do each week?
Most weeks include short daily lessons, simple habit check-ins, a weekly weigh-in, a habit review and a progress summary. You can usually choose the topic most useful to you.
4. Do I need to follow a particular diet?
No. There is no fixed diet or calorie target. The programme helps you build routines that fit your preferences, culture and everyday life. Recipes include clear portion and nutrition information.
5. What happens if I miss a day?
Simply restart when you are ready. There is no backlog to complete and missed days are not marked as failures.
6. Is the programme self-guided?
Yes. You complete the modules in your own time. Mira points you towards the next step, and a human support team is available if you need practical help.
7. Do I have to weigh myself every week?
A weekly weigh-in is the programme’s one regular commitment. Weight is still only one measure of progress alongside habits, activity, sleep and energy.
8. What support is available?
The support team is available by webchat, phone and email from 09:00 to 17:00, Monday to Friday. They can also talk you through setting up the app.
9. What accessibility features are available?
The app supports screen readers and other assistive technology. You can enlarge text, adjust display contrast and use captions on videos. Content is written in plain language.
10. Can I connect a fitness tracker?
Yes. Compatible apps and devices can connect through Apple Health or Google Health Connect. This is optional, and you can enter information yourself instead.
11. What if I do not have weighing scales?
The support team can help you find a local option, such as a GP practice, pharmacy or leisure centre.
12. What happens after the 12 weeks?
You will finish with a personalised maintenance plan, including a Plan A and Plan B. You will retain free access to the app, recipes, activity content and peer community for a further nine months.
Take the First Step Today
If you're living with obesity and have diabetes or high blood pressure, this programme could be the support you've been looking for. Speak to your GP or local pharmacist to get your referral.
Questions about the programme?
Email us at help@livahealth.com